mediumInvestigatingWorkOS
WorkOS: Intermittent 503 errors in certain regions
- Investigating(current)
- Trending(upcoming)
- Workaround available(upcoming)
- Resolved(upcoming)
Executive summary
WorkOS is experiencing intermittent 503 errors on a small fraction of requests routed primarily through the Ashburn, Virginia region. The issue has been identified as originating from an upstream provider.
No verified workaround yet
None of the linked reports describe a mitigation. Follow this incident to hear when one appears.
Official fixTechnical root cause
An issue with an upstream provider affecting request routing in specific regions.
Evidence
1 report · 1 StatusShow
- [1]Status First reportIntermittent 503 errors in certain regions(opens official status page in a new tab)
Identified: We're seeing intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We've isolated this to an issue with an upstream provider and are working with them on a resolution.
by workos status