mediumResolvedOpenRouter

OpenRouter: Video webhooks are not being called

Investigating(done)
Trending(skipped)
Workaround available(skipped)
Resolved(current)

Executive summary

OpenRouter experienced an incident where video webhooks were not being called, though polling for video results remained unaffected. The issue has since been resolved, with webhooks firing correctly and backlogged webhooks replayed.

No verified workaround yet

This incident was resolved upstream without a reported workaround.

Official fix

Technical root cause

Under active investigation. No report has identified a root cause yet.

Evidence

1 report · 1 StatusShow

[1]
Status First report13 days ago
Video webhooks are not being called(opens official status page in a new tab)
Investigating: Video webhooks are not being called. We are investigating the issue. Polling for video results is unaffected. Identified: Video webhooks are being delivered again, although there may still be some latency. Resolved: Video webhooks are firing correctly again, and all backlogged video webhooks have been replayed.
by openrouter status

Timeline

First report on status pageOct 26, 00:07 UTC
Video webhooks are not being called
Source
Official statementOct 26, 00:07 UTC
Investigating: Video webhooks are not being called.
Source
Status changedOct 26, 00:07 UTC
Status changed: new → resolved (official status page reports resolution).