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Namecheap Phoenix Data Center Cooling and Power Outage Causes Outage

  1. Investigating(current)
  2. Trending(upcoming)
  3. Workaround available(upcoming)
  4. Resolved(upcoming)

Executive summary

Namecheap is experiencing an outage and undergoing emergency maintenance due to a power outage and cooling system failure at their Phoenix facility. Users may experience service disruptions.

No verified workaround yet

None of the linked reports describe a mitigation. Follow this incident to hear when one appears.

Technical root cause

Power outage and cooling system failure at the Phoenix facility

Evidence

3 reports · 3 HNShow
  1. [1]
    HN First report
    Namecheap.com undergoing emergency maintenance due to a power outage in Phoenix(opens Hacker News thread in a new tab)

    by Pikamander2 15upvotes 1comments

  2. [2]
    HN
    Namecheap outage caused by cooling system failure at Phoenix data center(opens Hacker News thread in a new tab)

    by slhck 6upvotes 7comments93% match

  3. [3]
    HN
    Post-mortem after Namecheap/RadiusDC service outage(opens Hacker News thread in a new tab)

    by lschueller 11upvotes 0comments90% match

Timeline

  1. First report on Hacker News thread

    Namecheap.com undergoing emergency maintenance due to a power outage in Phoenix

    Source